Shipping Info
We are proud to offer Free Worldwide Shipping on all orders.
Shipping Time: 7-20 Business Days
We aim to dispatch all orders from our warehouse within 24 hours, but please allow up to 3 business days during peak periods.
* Shipping time excludes clearance/customs delays (if applicable)
Our refund policy lasts 30 days, and only covers defective items or items damaged in transit. If 30 days have gone by since your purchase was delivered, unfortunately, we cannot offer you a refund or exchange.
Refunds & Exchanges
To be eligible for a refund or exchange, you must first use our contact page or reach out on social media within 14 days of receiving your order and include pictures of the damaged items. Upon receipt, we will send out a replacement if available. If a replacement is not available, we will refund the full purchase price of your item.
Lost or Stolen Packages
My Fancy Dress Box is not responsible for lost or stolen packages confirmed to be delivered to the address entered for an order. Upon inquiry,
My Fancy Dress Box will confirm the delivery to the address provided, date.